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Alumni Spot Light

This Month's Spot Light shines on: Shirley Knox Murry

Shirley Knox Murry

I sincerely enjoyed my time at Sojourner Douglass College (SDC). The SDC experience gave me a sense of belonging to a unique family community that spreads beyond the SDC campus. The curriculum prepared me for success and motivated me to work full-time while simultaneously going to school full-time. The Professors encouraged us as students to set goals. Each Instructor employed the notion of self-determination to achieve those goals. I did just that! The best part of my experience at SDC was that it stirred my soul and gave me the confidence to be a better person for my family, my community, and my people. The experience at SDC empowered me to continue on to earn my MBA degree and author a business book. I love every faculty member; of course, I had a favorite. Dr. Hollie, you are an amazing, intelligent, and caring black woman and I feel that I am better because of your direction. May God Bless You All.

Biographical Statement:

Shirley Knox Murry studied organizational studies at Saint Louis University. She received her Bachelor of Arts Degree in both Administration and Management from Sojourner Douglas College. She earned her MBA at Johns Hopkins University Carey School of Business. Shirley Knox-Murry has over 20 years of combined call center, sales, retention, training, and customer service experience. She is the owner of The Legacy Consultants, a new consulting corporation that provides consultation on effective teams, sales, retention, and customer service. In addition, she is a Regional Sales and Retention Call Center Supervisor for Comcast Cable Communications, Inc.

Shirley Murry published her first Business Book Handheld Novelist: Shirley Knox Murry Publishes A NEW Book Written on Inbound Telephone Sales Baltimore, MD- November 2008

Shirley has taken her multitude of talents and skills in business and inserted them into a practical guide for others to use. Those who read or refer to the book can benefit from her experience in sales, training and customer service to get results—since this book and Shirley Knox-Murry--are all about results. Author Shirley Murry, B.A., M.B.A. has entered the literary world by writing her first book on an effective approach to Telephone Selling. Her book can be found on Lulu.com, the online marketplace for digital content. Take the opportunity to view Shirley Knox Murry’s Book filled with knowledge, selling strategies, and customer service tools all a part of her final product for her MBA project. Her 74-page how to guide serves as a job agent or as a tool for all those who deal with customers over the phone.

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